Estimated Read Time: 30 seconds | Last Updates: August 23, 2024
If you are experiencing any difficulties with creating links, logging in, general account settings, etc., we recommend performing a quick troubleshoot:
- Log out
- Clear your cookies/hard close the app
- Log back in
This will allow for a synch. Additionally, please ensure you have the most up-to-date version of our app.
If you are still experiencing trouble, please create a ticket with our support team.
- Platform you are using (i.e. desktop, extension, app)
- When the experience began
- Details as to what you are experiencing
- If possible and applicable, screenshots of error messages you are seeing.
For assistance with taking a screenshot, please see our article: How do I take a screenshot?