A user can only create their MyShop URL one time. If for any reason it needs to be changed or updated, users can submit a request by creating a ticket.
In your ticket please include the following pertinent information:
- Current MyShop URL (i.e. mave.ly/sample):
- Requested MyShop URL (i.e. mave.ly/example):
- Confirmation you have read and understand the disclaimer below.
Disclaimer
Please note, by changing the name of your MyShop, you change the URL (website address) of your shop.
If you previously have shared links to your MyShop, those links will no longer route to your shop. Furthermore, if your shop has been index by search engines, you will lose any existing search ranking.
If your shop is new, and you haven’t been sharing it across social media, changing your MyShop should have no negative effects.